IPTVContact & Support
Reach us on WhatsApp or by email — and here is exactly what to include in your message so we can help you best.
Contact us directly
Two channels, both human-run. Pick whichever is easier for you.
Tap to open a WhatsApp chat with our team — the most direct way to order a plan, activate your access, or get help with a stream.
WhatsAppWrite to support@iptv8kde.com — include your plan, your device, and a short description of what happened. Our team will assist you as soon as reasonably possible.
EmailCheck the FAQ first
Most answers are already published there — activation time, compatible devices, payments and the 14-day refund policy.
Check the FAQ firstPlans & pricing
Four plans, one identical catalogue. Compare durations and choose yours.
Plans & pricingWhat we can help with
Billing & payments
Renewals, receipts, payment-method questions and changes to an active subscription.
Setup & devices
Step-by-step installation on Firestick, Smart TV, Android, iOS, MAG or PC — we walk you through it.
Channels & content
Missing channel or region, commentary language, VOD library questions, EPG guide issues.
General technical support
Buffering, quality drops, login problems, player errors — anything that breaks your stream.
Include this in your message
The more context you share, the more precise our answer:
- The plan you are on (or the one you plan to order)
- Your device and player app (e.g. Firestick, Smart TV, TiviMate, Smarters)
- The channel group or content you were watching
- What you expected vs. what actually happened — a screenshot helps
Response expectations
We are human-run and handle every message personally. Our support team will assist you as soon as reasonably possible.
Tip: avoid duplicate messages about the same issue — your thread stays tidy and the queue moves faster.
Read the Refund Policy